MEDTEAM Experience

Experience Built in the Work.

For over a decade, MEDTEAM has helped hospitals strengthen revenue cycle performance. Our team includes professionals with firsthand experience in hospital revenue cycle, patient access, and business office operations. We understand the pressures behind the numbers. We have been in your shoes and bring our expertise to the revenue cycle challenges you are facing.

MEDTEAM team members collaborating
What Shapes Our Approach

Knowing the Work Helps Us Get to What Matters.

Revenue cycle challenges rarely happen in isolation. Staffing, payer behavior, workflows, systems, and competing priorities all shape what happens between care delivered and payment received.

Because our team understands those realities, we can look beyond the balance or work queue, ask the right questions, and better understand what may be driving the issue, and where focused attention can make a difference. Working with hospitals nationwide gives us visibility into common challenges, helping us recognize patterns and get to the heart of the issue more quickly.

Experience That Matters

Different Perspectives Strengthen the Work.

Revenue cycle challenges often cross functions, so the right perspective can come from different parts of the team. MEDTEAM brings together professionals with backgrounds across hospital operations, financial workflows, systems, and payer challenges.

The voices highlighted here reflect the range of perspectives MEDTEAM brings to the work, and the depth of knowledge available to the hospitals we support.

KC
Kayla CartwrightDirector of Revenue Cycle Management Services

Focus area to be confirmed

Quote to come once MEDTEAM confirms this profile.

AW
Amanda WebbManager, Revenue Cycle Services

Nearly 20 years in RCM. Former Patient Access Supervisor at a 109-bed hospital.

“Having worked inside a hospital, I understand how operational pressures affect the revenue cycle. I bring that perspective to helping hospitals find solutions that fit the way they work.”

RB
Rhonda BezanisManager, Contract Management

Former Business Office Manager for a critical access hospital, and a former MEDTEAM customer.

“I've seen contract management from the hospital side and as a MEDTEAM customer. That perspective helps me understand what hospitals need from a partner and where the work can make a meaningful difference.”

SC
Steve CruiseSenior Manager, Reporting

35+ years in healthcare receivable management.

“Good reporting should make it easier to understand what's happening and where attention is needed. I want hospitals to have the visibility and transparency to make informed decisions.”

Put Knowledge to Work

The Right Approach Starts with Knowing What Matters.

Revenue cycle issues do not always show up where hospitals expect. Our team uses its experience, expertise, and understanding of revenue cycle operations to recognize where problems may be connected and how they can affect the rest of your organization.

We look beyond the immediate issue, ask the right questions, and focus attention where it is needed most. That means applying what we know to the unique needs of each hospital, not simply following a standard approach.

It Starts With a Conversation, Not a Commitment.

Start with a conversation about your revenue cycle priorities. We will listen, ask the right questions, and help determine where MEDTEAM can take work off your plate where it matters most.